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DOH Inspection for Patient Safety
DOH Inspection for Patient Safety
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Website Mission Statement

What is Changhua Healthcare Quality & Safety? This is a website for topics related to quality and safety in healthcare, and a forum for hospitals affiliated with Changhua Christian Hospital (in central Taiwan). Wherever privacy guidelines allow, resource materials from these hospitals are placed on the website for access by all visitors. Sincere discussion of relevant issues is welcomed.


Back to the top of this document What is a Quality Control Circle (QCC)?

a group of staff who meet regularly to discuss quality related work problems in their department so that they may examine and generate solutions to these.

The QCC concept starts with the assumption that the causes of poor quality performance are not known, and that there is need for analysis to discover what actually causes the poor performance (other programs largely assume that the work force could do better but is holding back for no good reason). The QC Circle recognizes the need for prior training in use of the tools of analysis. The basic thinking process is:

  • we don't really know the cause of our quality troubles; we don't even know which are the main troubles. Hence,
  • we must teach people how to analyze the trouble pattern to identify the main troubles. Also,
  • we must teach people how to list the suspected causes of the main troubles, and how to discover which are the real causes. Then
  • we must help people to secure remedies for these real causes. Finally,
  • we must teach people how to hold the gains through modern control

All workers reap the benefit of participation:

SIGNIN→TIMEOUT→SIGNOUT

Introducing Teaching Video Please review Pilot Evaluation
• Major complications 11% → 7% (↓37%)
• Postoperative deaths 1.5% → 0.8% (↓47%)



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Article Information
Title: Changhua Healthcare Quality and Safety
Subtitle: A forum for quality and safety in healthcare
Author: Alan Talbot
Article URL: http://www.qi.org.tw/Default.aspx
Created: 2009-12-24 19:17
Updated: 2010-08-28 07:05
Keywords: healthcare, quality, safety, changhua, taiwan, hospital
Description: What is Changhua Healthcare Quality & Safety? This is a website for topics related to quality and safety in healthcare, and a forum for hospitals affiliated with Changhua Christian Hospital (in central Taiwan).