| Indicator Name | Units | Data |
|
Proportion of consultant doctors seeing outpatients who are full-time hospital staff
| % | OPS001 |
|
Proportion of consultant doctors seeing outpatients who are part-time hospital staff
| % | OPS002 |
|
Average number of outpatient sessions per month for all consultants (both full-time and part-time) who see patients in the outpatient department
| sess/dr/mth | OPS003 |
|
Average number of patients per session for consultants who hold clinics in Western Medicine (all consultants both full-time and part-time)
| pats/sess | OPS004 |
|
Average number of patients per session for fulltime hospital consultants who hold outpatient clinics in Western Medicine
| pats/sess | OPS005 |
|
Average number of patients per session for parttime hospital consultants who hold outpatient clinics in Western Medicine
| pats/sess | OPS006 |
|
Proportion of outpatient sessions which exceeds 60 patients per session
| % | OPS007 |
|
Proportion of first-time registrations in all outpatient patients
| % | OPS008 |
|
Proportion of board-certified specialists in all doctors working in outpatients
| % | OPS009 |
|
Proportion of patients admitted to hospital direct from outpatients
| % | OPP001 |
|
Proportion of outpatient surgery cancelled because of patient factors
| % | OPP002 |
|
Proportion of outpatient surgery cancelled because of hospital factors
| % | OPP003 |
|
Proportion of outpatient procedures cancelled because of patient factors
| % | OPP004 |
|
Proportion of outpatient procedures cancelled because of hospital factors
| % | OPP005 |
|
Error rate for physician prescriptions in the outpatient department
| % | OPU001 |
|
Error rate by the pharmacy in preparing outpatient prescriptions
| % | OPU002 |
|
Patient satisfaction in the outpatient department
| % | OPU003 |
|
Proportion of staff specialist doctors working in the emergency department who are board-qualified in emergency medicine
| % | ERS001 |
|
Proportion of residents (including rotations in) working in the emergency department compared to the total number of doctors (including part-time and full-time) working in the emergency department
| % | ERS002 |
|
Average work hours per shift for staff specialist doctors working full-time in emergency department
| hr/shift | ERS003 |
|
Proportion of patients who are triage level 1 in all emergency patients
| % | ERP001 |
|
Proportion of patients who are triage level 2 in all emergency patients
| % | ERP002 |
|
Proportion of patients who are triage level 3 in all emergency patients
| % | ERP003 |
|
Proportion of patients who are triage level 4 in all emergency patients
| % | ERP004 |
|
Proportion of all emergency room patients transferred to other hospitals from the emergency department
| % | ERP005 |
|
Proportion of patients staying less than 24 hours in the observation area of the emergency department
| % | ERP006 |
|
Proportion of patients staying 24 - 48 hours in the observation area of the emergency department
| % | ERP007 |
|
Proportion of patients staying 48 - 72 hours in the observation area of the emergency department
| % | ERP008 |
|
Proportion of patients staying more than 72 hours in the observation area of the emergency department
| % | ERP009 |
|
Consultation rate in the emergency department
| % | ERP010 |
|
Proportion of emergency department consultations exceeding thirty minutes to see the patient
| % | ERP011 |
|
Proportion of all emergency room patients whose length of stay in the emergency department was equal to or less than 2 hours
| % | ERP012 |
|
Proportion of all emergency room patients whose length of stay in the emergency department was > 2 hours but <= 4 hours
| % | ERP013 |
|
Proportion of all emergency room patients whose length of stay in the emergency department was > 4 hours but <= 6 hours
| % | ERP014 |
|
Proportion of all emergency room patients whose length of stay in the emergency department was > 6 hours
| % | ERP015 |
|
Proportion of all emergency room patients who were admitted to general wards from the emergency department
| % | ERP016 |
|
Proportion of all emergency room patients who were admitted to intensive care units from the emergency department
| % | ERP017 |
|
Average patient waiting time (minutes) in the emergency department
| mins | ERP018 |
|
Average waiting time in the emergency department? for laboratory (CT, MRI, X-ray etc.) reports
| | ERP019 |
|
Average waiting time in the emergency department? for examination (biopsies from CT, MRI, X-ray etc., hematology) reports
| | ERP020 |
|
Proportion of emergency operations scheduled from the emergency room exceeding 30 minutes? from written order to patient on operation table
| % | ERP021 |
|
| % | ERP026 |
|
Proportion of admissions to hospital from the emergency department as a percentage of all hospital inpatient admissions
| % | ERU001 |
|
Proportion of non-OHCA patients undergoing CPR in the emergency department
| % | ERU002 |
|
Proportion of OHCA patients with return of heart rate after resuscitation in the emergency room
| % | ERU003 |
|
(Crude) mortality rate of non-OHCA patients attending the emergency department
| % | ERU004 |
|
Proportion of emergency department patients who revisit within 0-24 hours
| % | ERU005 |
|
Proportion of emergency department patients who revisit within 0-48 hours
| % | ERU006 |
|
Proportion of emergency department patients who revisit within 0-72 hours
| % | ERU007 |
|
Proportion of emergency department patients revisiting within 0-24 hours who are then admitted to hospital
| % | ERU008 |
|
Proportion of emergency department patients revisiting within 0-48 hours who are then admitted to hospital
| % | ERU009 |
|
Proportion of emergency department patients revisiting within 0-72 hours who are then admitted to hospital
| % | ERU010 |
|
Incidence rate of adverse events for emergency department patients
| % | ERU011 |
|
Rate of patient falls in the emergency department
| ‰ | ERU012 |
|
Rate of blood transfusion errors in the emergency department
| % | ERU013 |
|
Error rate for physician prescriptions in the emergency department
| % | ERU014 |
|
Error rate by the pharmacy in preparing emergency prescriptions
| % | ERU015 |
|
Patient satisfaction in the emergency department
| % | ERU016 |
|
| % | ERU017 |
|
| % | ERU018 |
|
| % | ERU019 |
|
Ratio of doctors to patient beds
| | IPS001 |
|
Ratio of resident medical staff to patient beds
| | IPS002 |
|
Ratio of specialist medical staff to patient beds
| | IPS003 |
|
Ratio of nurses to patient beds
| | IPS004 |
|
Ratio of other paramedical staff to patient beds
| | IPS005 |
|
Ratio of administration staff to patient beds
| | IPS006 |
|
Nosocomial infection
| ‰ | IPP001 |
|
Inpatients admitted to intensive care units
| % | IPP002 |
|
Cancellation of inpatient surgery
| % | IPP003 |
|
Surgical wound infection in cesarean section
| % | IPP004 |
|
Surgical wound infection in uterine myectomy
| % | IPP005 |
|
Surgical wound infection in appendectomy
| % | IPP006 |
|
Surgical wound infection in femoral and inguinal hernia (unilateral) repair
| % | IPP007 |
|
Surgical wound infection in prostatectomy
| % | IPP008 |
|
Surgical wound infection in cardiac catheterization
| % | IPP009 |
|
Antibiotic prophylaxis within 2 hours prior to incision
| % | IPP010 |
|
Antibiotic prophylaxis for less than 3 days after surgery
| % | IPP011 |
|
Antibiotic prophylaxis for 3 - 7 days after surgery
| % | IPP012 |
|
Antibiotic prophylaxis for more than 7 days after surgery
| % | IPP013 |
|
Inpatient consultations
| % | IPP014 |
|
Delayed inpatient consultations
| % | IPP015 |
|
Level 1 correlation between clinical and pathological diagnosis (agreement)
| % | IPP016 |
|
Level 2 correlation between clinical and pathological diagnosis (similar)
| % | IPP017 |
|
Level 3 correlation between clinical and pathological diagnosis (different)
| % | IPP018 |
|
Autopsies
| % | IPP019 |
|
Inpatient occupancy rate
| % | IPU001 |
|
Inpatient turnover rate
| | IPU002 |
|
Inpatient average length of stay
| | IPU003 |
|
Inpatient readmissions within 14 days
| % | IPU004 |
|
Inpatient readmissions within 15 - 29 days
| % | IPU005 |
|
Inpatient readmissions within 30 days
| % | IPU006 |
|
Inpatients with length of stay more than 30 days
| % | IPU007 |
|
Gross mortality rate
| % | IPU008 |
|
Inpatient mortality rate for patients aged less than 40 years
| % | IPU009 |
|
Inpatient mortality rate for patients aged 41 - 69 years
| % | IPU010 |
|
Inpatient mortality rate for patients aged more than 70 years
| % | IPU011 |
|
Hospital discharges against medical advice
| % | IPU012 |
|
Inpatient drug errors
| % | IPU013 |
|
Operation room revisits during inpatient admission
| % | IPU014 |
|
Postoperative mortality within 24 hours
| % | IPU015 |
|
Postoperative mortality within 48 hours
| % | IPU016 |
|
Endotracheal reintubation in the postanesthesia recovery room
| % | IPU017 |
|
Obstetric mortality rate
| % | IPU018 |
|
Cesarean sections
| % | IPU019 |
|
Repeat cesarean sections
| % | IPU020 |
|
Vaginal births after cesarean section (VBAC)
| % | IPU021 |
|
Neonatal mortality rate
| % | IPU022 |
|
Neonatal transfers-in
| % | IPU023 |
|
Perinatal mortality rate
| % | IPU024 |
|
Neonatal readmissions within 14 days
| % | IPU025 |
|
Inpatient pressure ulcers
| % | IPU026 |
|
Nursing inpatient drug errors
| % | IPU027 |
|
Inpatient falls
| ‰ | IPU028 |
|
Inpatient blood transfusion errors
| % | IPU029 |
|
Hospital staff needle sticks
| % | IPU030 |
|
Patient satisfaction for hospital admissions
| % | IPU031 |
|
Ratio of full-time consultant staff to intensive care beds
| | ICS001 |
|
Ratio of full-time resident medical staff to intensive care beds
| | ICS002 |
|
Ratio of full-time nursing staff to intensive care beds
| | ICS003 |
|
Ratio of full-time respiratory therapists to intensive care beds
| | ICS004 |
|
Ratio of respiratory ventilators to intensive care beds
| | ICS005 |
|
ACLS training for intensive care medical and nursing staff
| % | ICS006 |
|
PALS training for pediatric intensive care medical and nursing staff
| % | ICS007 |
|
Central line use in intensive care units
| % | ICP001 |
|
Indwelling urinary catheter use in intensive care units
| % | ICP002 |
|
Ventilator use in intensive care units
| % | ICP003 |
|
Central line-associated bloodstream infection in intensive care units
| ‰ | ICP004 |
|
Indwelling urinary catheter-associated urinary tract infection in intensive care units
| ‰ | ICP005 |
|
Ventilator-associated pneumonia in intensive care units
| ‰ | ICP006 |
|
Central line dislodgment in intensive care units
| % | ICP007 |
|
Indwelling urinary catheter dislodgment in intensive care units
| % | ICP008 |
|
Endotracheal tube dislodgment in intensive care units
| % | ICP009 |
|
Occupancy rate in intensive care units
| % | ICU001 |
|
Gross mortality rate in intensive care units
| % | ICU002 |
|
Readmission to intensive care within 24 hours
| % | ICU003 |
|
Readmission to intensive care within 48 hours
| % | ICU004 |
|
Readmission to inensive care for the same clinical problem
| % | ICU005 |
|
Length of stay in intensive care more than 14 days
| % | ICU006 |
|
Survival after resuscitation in intensive care units
| % | ICU007 |
|
Discharge from intensive care against medical advice
| % | ICU008 |
|
Average length of stay in intensive care
| | ICU009 |
|
Pressure ulcers in intensive care patients
| % | ICU010 |
|
New patients processed in outpatients
| | CRM001 |
|
Average waiting time in outpatients
| % | CRM005 |
|
Average time patient seen by doctor in outpatients
| | CRM006 |
|
Time required to wait for processing hospital discharge
| | CRM010 |
|
Growth in income from patient self-payment of fees
| % | FM004 |
|
NHIB disallowed reimbursement
| % | FM005 |
|
Growth in applications for NHIB reimbursement
| % | FM006 |
|
Proportion total income due to drug expenses
| % | FM008 |
|
Employee satisfaction
| % | LG001 |
|
Employee resignations
| % | LG002 |
|
Inservice training hours
| % | LG009 |
|
Employee academic credentials
| ‰ | LG013 |