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IDQuestionnaire ContentChronicNanguoPediatricErjiLujiNanjiYuanshengYunjiYouminLudongDongJiPingji
A Work Satisfaction69.5%70.3%71.1%---------
A1 Approval And Recognition of Your Work71.1%70.9%71.4%---------
A2 Ability To Complete A Task From Start To Finish73.3%73.7%74.2%---------
A3 Specialist Needs Of Your Job71.7%72.9%73.8%---------
A4 Influence That Your Job Possesses69.9%70.8%71.9%---------
A5 Job Satisfaction Or Feeling of Accomplishment Due To Your Work71.4%71.2%72.3%---------
A6 Your Work Independence And Degree Left To Work Unassissted71.7%72.2%73.3%---------
A7 From The Substance Outcome of Your Work Got Information or Knowledge71.1%71.8%72.8%---------
A8 Opportunities That Your Work Gives For Promotion65.0%66.2%66.3%---------
A9 Your Feelings About Current Proportion of Workload To Work Time62.4%64.1%65.0%---------
A10 Overall Satisfaction With The Job You Are Currently Engaged In67.3%69.4%70.2%---------
B Organization Atmosphere, Recognition70.6%70.6%71.1%---------
B1 Current Hospital Strategic Direction And Goals69.3%69.5%69.3%---------
B2 Effectiveness of Current Hospital Strategic Direction And Goals70.1%69.9%68.8%---------
B3 Clarity of the Way Your Direct Supervisor Gives You Instructions From Senior Management70.4%70.4%71.0%---------
B4 Encouragement And Advice Your Direct Boss Gives Regarding Your Work70.4%70.2%70.5%---------
B5 The Service That Your Department Gives To Hospital Staff71.6%72.3%73.6%---------
B6 Cooperation And Harmony With Staff Of Other Hospital Departments71.1%71.0%72.7%---------
B7 Routes of Communications with other Departments70.0%69.6%71.3%---------
B8 Degree that you have shared goals with staff of other departments70.2%70.3%71.3%---------
B9 Senior management continual goal of improved service70.1%70.4%70.2%---------
B10 Hospital response to competitors (other hospitals)71.2%70.3%70.1%---------
B11 Overall72.4%72.4%73.4%---------
C Remuneration60.8%61.7%62.4%---------
C1 Salary System58.8%59.4%61.2%---------
C2 Ratio of Salary To Work Performed57.0%58.5%60.2%---------
C3 Current Method of Calculating Salary62.9%63.9%63.5%---------
C4 Overall Remuneration (Salary, Insurance, Clubs…)65.0%64.2%66.1%---------
C5 Retirement Plan62.9%63.3%62.7%---------
C6 Performance Bonus System60.0%61.0%60.8%---------
C7 Specialist Bonus System (eg licence)59.4%61.6%62.4%---------
D Learning and Growth70.0%69.3%69.6%---------
D1 Degree of Recognition given to the Problems and Suggestions you kake about Work69.5%68.5%70.0%---------
D2 Hospital Sponsored Professional Training70.9%70.2%69.6%---------
D3 Inservice Training70.9%70.3%70.2%---------
D4 Financial Support for Staff Training outside this Hospital68.1%67.2%67.7%---------
D5 Hospital Encouragement for Staff to continue their Education and Training70.4%69.1%69.2%---------
D6 Personal Learning and Growth on the Job69.9%70.4%71.0%---------
E Performance Evaluation67.4%66.4%66.4%---------
E1 Did your most recent Evaluation Help Improve your Work68.5%67.5%67.4%---------
E2 Fairness of Hospital Evaluation System66.1%65.8%66.1%---------
E3 Way of the Bonus/Fine System for Performance is Applied67.5%65.8%65.6%---------
F Work Environment73.8%72.7%72.9%---------
F1 Overall Environment (ventilation, light, cleanliness etc)73.7%73.2%74.0%---------
F2 Office Environment (ventilation, light, cleanliness etc)73.9%71.2%70.4%---------
F3 Hospital Safety Equipment (disasters, noise, hardware etc)74.1%72.6%73.4%---------
F4 Office Safety Equipment (disasters, noise, hardware etc)73.9%71.3%71.0%---------
F5 Hospital Places Importance on Comfortable Safe Work Environment73.9%72.2%72.5%---------
F6 Hospital Actual Performance in Watching Out for Staff Safety And Protection72.3%72.7%73.3%---------
F7 Hospital Provided Information About Staff Healthcare and Accident Prevention73.7%73.8%74.0%---------
F8 Hospital Ability To Cope With Disasters75.3%74.2%74.7%---------
G Quality Activities73.1%72.6%73.2%---------
G1 Overall Hospital Quality73.5%73.2%73.7%---------
G2 Medical Service Quality in this Hospital72.9%72.6%72.6%---------
G3 Nursing Service Quality in this Hospital72.5%72.5%73.4%---------
G4 Administration Staff Service Quality in this Hospital72.9%71.9%72.3%---------
G5 Environment Provided by this Hospital for Seeking Medical Attention73.5%72.8%73.8%---------

Green Apple: ≥90%  Guava: ≥80% ~ <90%
Banana: ≥60% ~ <80%  Papaya: ≥40% ~ <60%
Tomato: ≥20% ~ <40%  Cherry: <20%  Gray: no data

Overall Satisfaction: Aggregate of Domains (A1~G5)
Loyalty = Aggregate of (2.5.4 topbox + 2.6.1 + 2.6.2)
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Article Information
Title: League Dashboard for Employee Satisfaction
Subtitle: League Dashboard for Employee Satisfaction Using THIS Questionnaire
Author:
Article URL: http://www.qi.org.tw/Quality/satemp/emp_tixi.aspx
Created: 2010-10-30 12:27
Updated: 2011-06-25 14:45
Keywords: League Dashboard, Employee Satisfaction
Description: League Dashboard for Employee Satisfaction