Likert Items
| ID | Surveys | N | 1 | 2 | 3 | 4 | 5 | x | y | % |
| OPD-2.2.2 | Waiting Time To Be Seen by Doctor | 32 | 0 | 0 | 1 | 18 | 13 | 140 | 160 | 87.5 % |
| OPD-2.2.3 | Duration Of Consultation With Doctor | 32 | 0 | 0 | 1 | 17 | 14 | 141 | 160 | 88.1 % |
| OPD-2.3.5 | Doctors Attitude Kind And Gentle | 32 | 0 | 0 | 0 | 17 | 15 | 143 | 160 | 89.4 % |
| OPD-2.4.1 | Doctors Are Patient and Listen Attentively to my Medical Condition | 33 | 0 | 0 | 0 | 16 | 17 | 149 | 165 | 90.3 % |
| OPD-2.4.2 | Doctors Meticulously Examine and Carefully Explain my Medical Condition | 32 | 0 | 0 | 0 | 15 | 17 | 145 | 160 | 90.6 % |
| OPD-2.4.3 | Doctors Are Expert And Highly Skilled | 32 | 0 | 0 | 0 | 16 | 16 | 144 | 160 | 90.0 % |
| OPD-2.4.4 | Doctors Respect My Privacy | 32 | 0 | 0 | 0 | 16 | 16 | 144 | 160 | 90.0 % |
| OPD-2.5.1 | My Complaints Are Immediately Handled Appropriately | 33 | 0 | 0 | 2 | 15 | 16 | 146 | 165 | 88.5 % |
| OPD-2.5.2 | My Medical Condition Was Cured After Your Treatment | 32 | 0 | 0 | 0 | 17 | 15 | 143 | 160 | 89.4 % |
| | Overall Result | | | | | | | 1295 | 1450 | 89.3% |