Hospital:    YYYY-Q    Ind    Department Name

#Question ContentNL0L1L2L3L4L5NumDenRateLowHigh
ATeamwork Climate41641350104184661,4902,08071.6%69.7%73.6%
100%1.0%3.1%12.0%24.9%44.1%15.8%
A1Nurse input is well received in this department.4173528130206481,5152,08572.7%70.7%74.6%
100%0.7%1.2%6.7%31.2%49.4%11.5%
A2In this unit, there are no restrictions to my speaking up if I perceive a problem with patient care. 416452218994071,5162,08072.9%71.0%74.8%
100%1.0%12.5%52.4%23.8%9.6%1.7%
A3Disagreements in this unit are resolved appropriately (i.e., not who is right but what is best for the patient).4164720134201541,5232,08073.2%71.3%75.1%
100%1.0%1.7%4.8%32.2%48.3%13.0%
A4I have the support I need from other personnel to care for patients.418231195226831,6292,09077.9%76.2%79.7%
100%0.5%0.7%2.6%22.7%54.1%19.9%
A5It is easy for personnel in this department to ask questions when there is something that they do not understand.415536622321121,6892,07581.4%79.7%83.1%
100%1.2%0.7%1.4%14.9%55.9%27.0%
A6The physicians and nurses here work together as a well-coordinated team.4164515106196941,6072,08077.3%75.5%79.1%
100%1.0%1.2%3.6%25.5%47.1%22.6%
BDepartment Safety Climate4173744113202511,4972,08571.8%69.9%73.7%
100%0.7%1.7%10.6%27.1%48.4%12.2%
B1I would feel safe being treated here as a patient.4164723124208541,5272,08073.4%71.5%75.3%
100%1.0%1.7%5.5%29.8%50.0%13.0%
B2Medical errors are handled appropriately in this department.416431185248691,6172,08077.7%76.0%79.5%
100%1.0%0.7%2.6%20.4%59.6%16.6%
B3I know the proper channels to direct questions regarding patient safety in this department.41912886253701,6382,09578.2%76.4%80.0%
100%0.2%0.5%1.9%20.5%60.4%16.7%
B4I receive appropriate feedback about my performance.4173821123216491,5282,08573.3%71.4%75.2%
100%0.7%1.9%5.0%29.5%51.8%11.8%
B5In this department, we can freely discuss errors. 41912220712555101,4332,09568.4%66.4%70.4%
100%0.2%5.3%49.4%29.8%13.1%2.4%
B6I am encouraged by my colleagues to report any patient safety concerns I may have.4182518130211541,5452,09073.9%72.0%75.8%
100%0.5%1.2%4.3%31.1%50.5%12.9%
B7The culture in this department makes it easy to learn from the errors of others.4164317119224531,5552,08074.8%72.9%76.6%
100%1.0%0.7%4.1%28.6%53.8%12.7%
CJob Satisfaction4191517119208711,5832,10075.4%73.5%77.2%
100%0.2%1.2%4.0%28.3%49.5%16.9%
C1I like my job.4173518121193801,5762,08575.6%73.7%77.4%
100%0.7%1.2%4.3%29.0%46.3%19.2%
C2Working in this hospital is like being part of a large family.4200420113208751,5902,10075.7%73.9%77.5%
100%0.0%1.0%4.8%26.9%49.5%17.9%
C3This hospital is a good place to work.4200420110215711,5892,10075.7%73.8%77.5%
100%0.0%1.0%4.8%26.2%51.2%16.9%
C4I am proud to work at this hospital.420048116220721,6082,10076.6%74.8%78.4%
100%0.0%1.0%1.9%27.6%52.4%17.1%
C5Morale in this department is high.4173617135202571,5382,08573.8%71.9%75.7%
100%0.7%1.4%4.1%32.4%48.4%13.7%
DPerception of Management4182413105219781,6092,09077.0%75.2%78.8%
100%0.5%1.0%3.1%25.1%52.3%18.6%
D1Hospital administration supports my daily efforts.4200513137208571,5592,10074.2%72.4%76.1%
100%0.0%1.2%3.1%32.6%49.5%13.6%
D2Hospital management does not knowingly compromise the safety of patients.4200510722241091,6822,10080.1%78.4%81.8%
100%0.0%1.2%2.4%17.1%53.3%26.0%
D3This hospital deals constructively with problem personnel.4164215110209801,5982,08076.8%75.0%78.6%
100%1.0%0.5%3.6%26.4%50.2%19.2%
D4I am provided with adequate, timely information about events in the hospital that might affect my work.4173512102234641,5912,08576.3%74.5%78.1%
100%0.7%1.2%2.9%24.5%56.1%15.3%
EWorking Conditions4182826116207621,5462,09573.8%71.9%75.7%
100%0.5%1.9%6.2%27.7%49.4%14.8%
E1The levels of staffing in this department are sufficient to handle the number of patients.41822375143137401,3502,09064.6%62.5%66.6%
100%0.5%5.5%17.9%34.2%32.8%9.6%
E2All the necessary information for diagnostic and therapeutic decisions is routinely available to me.4182310125225551,5732,09075.3%73.4%77.1%
100%0.5%0.7%2.4%29.9%53.8%13.2%
E3Trainees in my discipline are adequately supervised.417334102242661,6152,08577.5%75.7%79.3%
100%0.7%0.7%1.0%24.5%58.0%15.8%
E4This hospital does a good job of training new personnel.419131692223851,6282,09577.7%75.9%79.5%
100%0.2%0.7%3.8%22.0%53.2%20.3%
FStress Recognition4192424781981151,6482,09078.9%77.1%80.6%
100%0.5%1.0%5.7%18.6%47.3%27.4%
F1Fatigue impairs my performance during emergency situations (e.g. emergency resuscitation, seizure).4182527851961051,6232,09077.7%75.9%79.4%
100%0.5%1.2%6.5%20.3%46.9%25.1%
F2When my workload becomes excessive, my performance is impaired.4200411702031321,7082,10081.3%79.7%83.0%
100%0.0%1.0%2.6%16.7%48.3%31.4%
F3I am less effective at work when fatigued.4182419642031281,6862,09080.7%79.0%82.4%
100%0.5%1.0%4.5%15.3%48.6%30.6%
F4I am more likely to make errors in tense or hostile situations.418244092189931,5812,09075.6%73.8%77.5%
100%0.5%1.0%9.6%22.0%45.2%22.2%
GOther Items Related to Hospital Safety Climate4155104295198711,5262,08073.4%71.5%75.3%
100%1.2%2.4%10.1%22.8%47.6%17.1%
G1If necessary, I know how to report errors that happen in this department.416428662301101,6862,08081.1%79.4%82.7%
100%1.0%0.5%1.9%15.9%55.3%26.4%
G2I do not hesitate to use a reporting system for medical incidents because being identified is not a problem here. 41731914913595191,3052,08562.6%60.5%64.7%
100%0.7%4.6%35.7%32.4%22.8%4.6%
G3Personnel are not punished for errors reported through incident reports.40713534112190661,4992,03573.7%71.7%75.6%
100%3.1%1.2%8.4%27.5%46.7%16.2%
G4This hospital encourages reporting adverse events4155113752131131,6692,07580.4%78.7%82.1%
100%1.2%0.2%3.1%18.1%51.3%27.2%
G5This hospital stresses the importance of training and promotions related to patient safety416415592331181,7102,08082.2%80.6%83.9%
100%1.0%0.2%1.2%14.2%56.0%28.4%
G6Personnel obey rules or guidelines (e.g., handwashing, treatment protocols/clinical pathways, sterile field, etc.) that are established for this department. 4182551858762291,4292,09068.4%66.4%70.4%
100%0.5%13.2%44.3%20.8%14.8%6.9%
G7There is widespread adherence to clinical guidelines and evidence-based criteria in this department.41911499230851,6512,09578.8%77.1%80.6%
100%0.2%0.2%1.0%23.6%54.9%20.3%
G8The medical equipment in this department is adequate.417311275245841,6502,08579.1%77.4%80.9%
100%0.7%0.2%2.9%18.0%58.8%20.1%
G9Important issues are well communicated at shift changes.41823474256811,6622,09079.5%77.8%81.3%
100%0.5%0.7%1.0%17.7%61.2%19.4%
G10I can cooperate well with other staff working in this unit41823677252801,6542,09079.1%77.4%80.9%
100%0.5%0.7%1.4%18.4%60.3%19.1%
G11Communication breakdowns which lead to delays in delivery of care are rare. 412826143108107281,2682,06061.6%59.5%63.7%
100%1.9%6.3%34.7%26.2%26.0%6.8%
G12If I make a suggestion about safety to management, they will accept and implement it4119611144207431,5032,05573.1%71.2%75.1%
100%2.1%1.5%2.7%35.0%50.4%10.5%
G13The administration of this hospital is doing a good job.4164712129221471,5372,08073.9%72.0%75.8%
100%1.0%1.7%2.9%31.0%53.1%11.3%
G14The safety goals promoted by the DOH really can increase patient safety41463388229911,6442,07079.4%77.7%81.2%
100%1.4%0.7%0.7%21.3%55.3%22.0%

High score (agree strongly/slightly) for positive items: top2box indicator = (agree slightly + agree strongly) as a proportion of the total votes; top box indicator = (agree strongly) as a proportion of the total.
Low score (disagree strongly/slightly) for negative items: top2box indicator = (disagree slightly + disagree strongly) as a proportion of the total votes; top box = (strongly disagree) as a proportion of the total.
Regardless of the nature of the item, the significence of the fruit basket colors remain unchanged: green apple indicates the most desirable result; red cherry: the worst.
Green Apple: ≥90%  Guava: ≥80% ~ <90%
Banana: ≥60% ~ <80%  Papaya: ≥40% ~ <60%
Tomato: ≥20% ~ <40%  Cherry: <20%

L1 = Disagree strongly ⇔ L5 Agree strongly
(L0=unable to decide/answer)
id=lbl5050leftAbove id=lbl5050leftBelow
id=lbl5050rightAbove id=lbl5050rightBelow
Article Information
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Article URL: http://www.qi.org.tw/Safety/SAQ/saq_likert_workarea.aspx
Created: 2010-08-31 16:40
Updated: 2010-08-31 17:56
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